Guidance. Support. Stability
Providing comprehensive housing counseling, advocacy, education, support, and access to free or low-cost programs in financial literacy, job readiness, digital skills, and more for residents of low- and moderate-income housing.
About Us
The Housing Ally Support Services is a nonprofit organization that supports tenants living in affordable rental housing programs like Section 8, LIHTC, and similar programs. We help families and individuals navigate the rules, paperwork, and challenges that can sometimes make staying housed feel overwhelming.
Our goal is simple: to help residents maintain stable, permanent, and affordable housing by offering support that is clear, empathetic, and grounded in real-world experience. We provide tenants with the tools, guidance, and advocacy they need to avoid eviction, resolve compliance issues, understand their rights and responsibilities as renters, and more.
The Housing Ally began as a response to what too many residents experience every day in affordable housing: confusion, isolation, and a lack of clear answers. It was built on years of experience working directly with tenants, site teams, and housing programs across the country. We’ve helped residents facing everything from program-related terminations or violations, confusing notices, and unresolved maintenance issues to wrongful evictions, unclear lease terms, and language access barriers. We also help tenants understand their rights under landlord-tenant laws, request reasonable accommodations or modifications, and navigate systems that often feel stacked against them. This organization exists to offer real help, in plain language, to people who are already in affordable housing and trying to keep it.
Our mission is rooted in housing stability, but our work is also about restoring a sense of control, dignity, and hope for residents who often feel overlooked, unheard, and confused by the complexity of their affordable housing programs. These systems are full of dense rules and long policy handbooks that even seasoned professionals struggle to fully understand. We believe tenants deserve clear, respectful guidance that helps them not just stay housed, but feel informed and confident in the process.
Services are available in English and Spanish, in person, by phone, or virtually.
“Housing assistance referrals continue to increase, with total referrals nearly double pre-pandemic numbers. Housing related requests were up in 2023 to 5.3 million compared to 2.6 million in 2018.”